Frequently Asked Questions

Answers to your frequently asked questions (FAQ), let one of our chat operators know if we've missed something!

Chris avatar Joshua Vandenberg avatar Tamara Grigg avatar +2
18 articles in this collection
Written by Chris, Joshua Vandenberg, Tamara Grigg and 2 others

Embed video in ATS, CRM, CMS, job board or web pages

How to embed your video in an ATS, CRM, CMS, job board or web page.
Bodin Pollard avatar
Written by Bodin Pollard
Updated over a week ago

What is the maximum length video I can edit in the app?

Is your video not uploading? Is it crashing your app?
Jade Porter avatar
Written by Jade Porter
Updated over a week ago

Is VideoMyJob supported on iPad or Android Tablets?

Can you use the VideoMyJob app on an iPad or Android Tablets?
Jade Porter avatar
Written by Jade Porter
Updated over a week ago

How to fix end captions that overlap or obscure the animated outro

Is your contact strap overlapping with your tail animation? Learn why this happens and how to fix it.
Jade Porter avatar
Written by Jade Porter
Updated over a week ago

How to amend boost submitted boost requests

Made a mistake on your recently submitted boost request? Follow these steps to fix it up!
Joshua Vandenberg avatar
Written by Joshua Vandenberg
Updated over a week ago

How to add UTM tracking codes to your CTA links

Can I add UTM (Urchin Tracking Module) code to VideoMyJob video links/URLs?
Jade Porter avatar
Written by Jade Porter
Updated over a week ago

In-video captions or subtitles

How can you get subtitles in your video
Chris avatar
Written by Chris
Updated over a week ago

What languages does VideoMyJob support?

The app and dashboard interface is in English, videos can be recorded in any language.
Tamara Grigg avatar
Written by Tamara Grigg
Updated over a week ago

How secure is my data?

All transmission of data is encrypted, we don't transmit secure information outside of our platform.
Tamara Grigg avatar
Written by Tamara Grigg
Updated over a week ago

Which systems does your video job ad tool integrate with?

Video content can be shared to Facebook, LinkedIn, Twitter, Email, SMS, ATS, job board, WhatsApp, Yammer and other sharing platforms.
Tamara Grigg avatar
Written by Tamara Grigg
Updated over a week ago

How complex is the implementation of your video creation tool?

A VideoMyJob account can be created in less than a day.
Tamara Grigg avatar
Written by Tamara Grigg
Updated over a week ago

Is my device supported?

VideoMyJob is available on the Apple App Store and Google Play Store for iPhone, iPad and Android devices.
Tamara Grigg avatar
Written by Tamara Grigg
Updated over a week ago

How much does it cost?

VideoMyJob is a monthly paid subscription service.
Tamara Grigg avatar
Written by Tamara Grigg
Updated over a week ago

Can I control who is allowed to publish videos on my account?

VideoMyJob has a variety of options for corporate governance and publishing control.
Tamara Grigg avatar
Written by Tamara Grigg
Updated over a week ago

What controls are available to ensure quality and brand guides are adhered to?

Shared account templates
Tamara Grigg avatar
Written by Tamara Grigg
Updated over a week ago

Why is the app running slow?

A checklist to help you identify common issues which cause the app to run at sub-optimal speed.
Tamara Grigg avatar
Written by Tamara Grigg
Updated over a week ago

Can I use the app without a hardware kit (tripod)?

What to do when you forget your hardware kit.
Tamara Grigg avatar
Written by Tamara Grigg
Updated over a week ago

Is VideoMyJob available in China?

Due to local restrictions VideoMyJob is unavailable to users operating within the People's Republic of China.
Tamara Grigg avatar
Written by Tamara Grigg
Updated over a week ago