Frequently Asked Questions

Answers to your frequently asked questions (FAQ), let one of our chat operators know if we've missed something!

Chris avatar Joshua Vandenberg avatar Tamara Grigg avatar +3
12 articles in this collection
Written by Chris, Joshua Vandenberg, Tamara Grigg and 3 others

Why Isn't My App Working?

Using the VideoMyJob app requires charged battery, 1GB storage, reliable, fast internet connection and an up to date app for best results.
Cassidy Taylor avatar
Written by Cassidy Taylor
Updated this week

How Much Does it Cost?

VideoMyJob is a monthly paid subscription service.
Tamara Grigg avatar
Written by Tamara Grigg
Updated this week

Is VideoMyJob Available in China?

Due to local restrictions VideoMyJob is unavailable to users operating within the People's Republic of China.
Tamara Grigg avatar
Written by Tamara Grigg
Updated this week

Can I Get Subtitles on My Video?

How can you get subtitles in your video
Chris avatar
Written by Chris
Updated this week

What is The Maximum Length Video I Can Edit in The App?

My video is not uploading! My app keeps crashing during a video upload!
Jade Porter avatar
Written by Jade Porter
Updated this week

How To Amend a Recently Submitted Boost Request

Made a mistake on your recently submitted boost request? Follow these steps to fix it up!
Joshua Vandenberg avatar
Written by Joshua Vandenberg
Updated this week

What Languages Does VideoMyJob Support?

The app will soon be available in French and German, with more languages being released in 2019/20. Videos can be recorded in any language.
Tamara Grigg avatar
Written by Tamara Grigg
Updated this week

Can I Use The App Without a Hardware Kit (Tripod)?

What to do when you forget your hardware kit.
Tamara Grigg avatar
Written by Tamara Grigg
Updated this week

Which Systems Does Your Video Job Ad Tool Integrate With?

Video content can be shared to Facebook, LinkedIn, Twitter, Email, SMS, ATS, job board, WhatsApp, Yammer and other sharing platforms.
Tamara Grigg avatar
Written by Tamara Grigg
Updated this week

How Secure is My Data?

All transmission of data is encrypted, we don't transmit secure information outside of our platform.
Tamara Grigg avatar
Written by Tamara Grigg
Updated this week

How Do I Add a Transparent Image to My Video?

Specifications for working with transparent images
Bodin Pollard avatar
Written by Bodin Pollard
Updated this week

Can I Control Who is Allowed to Publish Videos on My Account?

VideoMyJob has a variety of options for corporate governance and publishing control.
Tamara Grigg avatar
Written by Tamara Grigg
Updated this week