Connection Speed: The videos you make in VideoMyJob require a reliable, fast internet connection for best results. 

  • A connection with a minimum upload speed of 5Mbps (megabits per second) is required to process the high quality videos reliably. 
  • A connection with a minimum upload speed of at least 20Mbps (megabits per second) is recommended for best results, you can use your Wifi or Cellular network when using VideoMyJob (data fees with your ISP/Carrier may apply).

Data Usage: Please allow an approximate data transfer of between 50MB (Megabytes) and 100MB (Megabytes) per minute of uploaded content, including trimmed content.

Devices producing higher quality footage and content may use more data than indicated (data fees with your ISP/Carrier may apply).'

Storage: VideoMyJob requires a minimum of 1GB storage available on your device for editing and processing large video files.

Battery: Devices with low battery or in 'low power mode' will not reliably work with VideoMyJob while editing and processing large videos. For best results use VideoMyJob with your device fully charged and with 'low power mode' disabled.

Software Updates: VideoMyJob is regularly updated with new features and bug fixes. iOS and Android systems are also regularly updated. For best results, keep both VideoMyJob and your OS software updated to the latest version or enable 'automatic updates'

If you've reviewed all of the above and you are still encountering speed issues, please log a support ticket with support@videomyjob.com

Did this answer your question?